Thank you for choosing KidoBuy for your baby essentials! We aim to ensure that your order is delivered safely and promptly. Please review our shipping policy for information on processing times, shipping methods, costs, and other relevant details.

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1. Order Processing Time

• Standard Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.
• Order Verification: All orders are subject to verification for accuracy. If we encounter any issues with your order, we will contact you via email or phone.

2. Shipping Rates and Delivery Times

We offer several shipping options to suit your needs:

• Standard Shipping
  • Delivery Time: 5-7 business days
• Expedited Shipping
  • Delivery Time: 2-3 business days
• Express Shipping
  • Delivery Time: 1-2 business days

Delivery times are estimates and do not include processing time.

3. Shipping Locations

• Domestic Shipping: We ship to all addresses within USA.
• International Shipping: We currently do not offer international shipping but are working to expand our reach in the future.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number and link. You can use this link to track your shipment in real-time. Please note that tracking information may take up to 24 hours to update.

5. Shipping Delays

While we strive to deliver your order on time, unforeseen circumstances (e.g., extreme weather, holidays, or courier delays) may occasionally impact delivery schedules. We will keep you informed if your order is delayed.

6. Missing or Lost Packages

If your order is marked as delivered but you have not received it:

1. Check around your property and with neighbors.
2. Contact the carrier directly for assistance.
3. If you are still unable to locate the package, please reach out to us at contact@kidobuy.com so we can assist you in filing a claim.

7. Incorrect or Incomplete Shipping Addresses

Please double-check your shipping address at checkout to ensure accuracy. KidoBuy is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address after placing an order, contact us within 24 hours at contact@kidobuy.com